Frequently Asked Questions

Our office is open from 9AM to 12PM, Monday through Friday (by appointment only). Our friendly staff is available during these hours to assist you with any inquiries or rental needs.

You can access your storage unit at Five Star Storage from 6AM to 10PM daily. We offer extended access hours to accommodate your busy schedule.

At Five Star Storage, we offer a variety of amenities to enhance your storage experience. These include indoor and outdoor boat, RV, and vehicle parking options, temperature control for added protection, drive-up access for convenience, a call center for assistance, fenced and gated premises for security, and online bill pay for easy payment management.

Our facility is conveniently located at 4470 Wal Valley Way, STE 100, Bowling Green, KY 42101. We're near prominent landmarks such as Western Kentucky University, I-65, I-165, and Lost River Cave.

Five Star Storage prioritizes the security of your belongings. Our facility is fully gated and fenced, and we utilize 24/7 video surveillance to provide added peace of mind for our tenants. You can trust us to keep your stored items safe and secure at all times.